 How do I return an item?
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To return an item for an exchange or refund, please
mail your merchandise along with your original Packing List and a note
stating the corrections (for example, correct ring size or birthstones)
to:
Jewelry Gift
Customer Service Department
1556 W.
Carroll St.
Chicago, IL 60607-1012
Please allow 3-4 weeks from
our receipt of your request for the replacement product to ship.
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What is your Guarantee? |
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Our jewelry carries a 100% Lifetime, Lowest Price
Guarantee. Click here to learn
more.
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Can I receive a refund on my order? |
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In order to receive a refund, please mail your order
to the following address:
Jewelry Gift
Customer Service
Department
1556 W. Carroll St.
Chicago, IL 60607-1012
Include
your original Packing Slip or a note stating that you would like a refund.
You will be refunded your purchase total minus any shipping charges. If
you paid by credit card, the credit will appear within 2 billing
statements. Otherwise you should receive a check within 30 days of the
credit being issued. |
How long will it take to receive my refund? |
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If you originally paid by credit card, the credit
will appear within 2 billing statements. Otherwise you will receive a
check within 30 days of the credit being issued. |
How long will it take to receive my
exchange? |
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Please allow 3-4 weeks from our receipt of your
request for the replacement product to ship. |
Why was my order cancelled? |
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We reserve the right to cancel any
order due to, but not limited to, stock issues, site related malfunctions,
improperly stated pricing, coupon code or discounts, and failed credit
authorizations. |
